Terms and Conditions

Welcome to Seraper, These Terms & Conditions govern your use of our website contactus@seraper.com and the purchase of products from our online store. By accessing or using our website, you agree to be bound by these terms.

If you do not agree with any part of these Terms & Conditions, please do not use our services.

1. General Information

Seraper (Seraper Bazaar Private Limited) is an e-commerce platform offering apparel, textiles, and home textile products to customers in India. We reserve the right to update, modify, or replace any part of these Terms & Conditions at any time without prior notice.

It is your responsibility to check this page periodically for changes.

2. Eligibility

By using this website, you confirm that you are at least 18 years of age and capable of entering into a legally binding contract under Indian law.

3. Account Responsibility

When you create an account with us, you are responsible for maintaining the confidentiality of your login details and for all activities carried out under your account.

You agree to provide accurate, complete, and updated information at all times.

4. Product Information

We make every effort to display product details, pricing, and images accurately. However, slight variations in color, texture, or appearance may occur due to screen settings or photography.

We reserve the right to limit the sale of products, modify descriptions, or discontinue items without notice.

5. Pricing & Payments

All prices on Seraper are listed in Indian Rupees (INR) and are inclusive of applicable GST unless stated otherwise.

We accept multiple payment methods including UPI, debit/credit cards, net banking, and Cash on Delivery (COD) where available.

We reserve the right to cancel any order if payment is unsuccessful, fraudulent, or if the product is unavailable.

6. Order Acceptance & Cancellation

An order is considered confirmed only after successful payment and order acknowledgment.

We reserve the right to cancel orders in cases such as:

  • Incorrect pricing or product information.
  • Payment failure or suspected fraud.
  • Stock unavailability.
  • Incomplete customer information.

Customers may request cancellation before shipment by contacting support.

7. Shipping & Delivery

Orders are shipped according to our Shipping Policy. Delivery timelines are estimates and may vary based on location, courier service, weather, or operational conditions. Seraper (Seraper Bazaar Private Limited) is not liable for delays caused by external logistics partners.

8. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy. Products must meet the eligibility conditions stated in that policy to qualify for returns or exchanges. Refunds are processed after inspection and approval.

9. Intellectual Property

All content on this website including text, images, logos, designs, and graphics are the property of Seraper Bazaar Private Limited and may not be copied, reproduced, or used without written permission.

10.  Prohibited Activities

Users must not:

  • Misuse the website.
  • Attempt unauthorized access.
  • Submit false information.
  • Disrupt site security or functionality.

We reserve the right to restrict access for violations.

11. Limitation of Liability

Seraper shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products beyond the value of the purchased item.

12. GST & Tax Compliance

Seraper operates in compliance with Indian GST regulations. Applicable taxes are charged as per law, and GST-compliant invoices are provided with every order.

Tax rates may change based on statutory requirements.

13. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of Indian courts.

14. Updates to Terms

We may update these Terms & Conditions from time to time. Continued use of the website after changes indicates acceptance of the revised terms.

15.  Contact Information

For any questions regarding these Terms & Conditions, contact us at:

Email: contactus@seraper.com

Business Name: Seraper Bazaar Private Limited

Location: India

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