Last updated: 24-01-2026
Welcome to Seraper, This Shipping Policy explains how orders are processed and delivered when you shop with us.
1. Shipping Locations
We currently ship our products across most locations within India. Delivery availability may vary depending on courier service coverage.
2. Order Processing Time
All orders are processed within 1–2 business days after payment confirmation (excluding Sundays and public holidays).
Once your order is dispatched, you will receive a confirmation email or SMS with tracking details.
3. Delivery Timeline
Estimated delivery time is:
- Metro cities: 3–5 business days
- Other locations: 4–7 business days
Delivery times may vary due to location, weather conditions, courier operations, or unforeseen circumstances.
4. Shipping Charges
Shipping charges, if applicable, are calculated and displayed at checkout before payment.
From time to time, we may offer free shipping promotions on selected products or order values.
5. Cash on Delivery (COD)
Cash on Delivery is available for selected locations and products. We reserve the right to disable COD for certain pin codes or high-risk orders.
6. Order Tracking
Once shipped, you will receive tracking details via email/SMS so you can monitor your shipment.
If you face any issues tracking your order, contact us at support@[yourdomain].com.
7. Delivery Issues
If your package is delayed, damaged, or marked delivered but not received, please contact us within 48 hours so we can investigate with the courier partner.
8. Incorrect Address
Please ensure your shipping address and contact number are correct. We are not responsible for delays or losses caused by incorrect or incomplete address details provided by the customer.
9. GST Compliance
All shipments are accompanied by a GST-compliant tax invoice as per Indian regulations.
10. Contact Information
For shipping-related questions, reach out to us at:
Email: contactus@seraper.com
Business Name: Seraper Bazaar Private Limited
Location: India