Last updated: 24-01-2026
At Seraper, we aim to make your shopping experience secure, simple, and transparent. This Payment Policy explains the payment methods, security, and related terms when you shop on https://seraper.com/
1. Accepted Payment Methods
We offer the following payment options for your convenience:
- UPI (Google Pay, PhonePe, Paytm, etc.)
- Debit Cards
- Credit Cards
- Net Banking
- Cash on Delivery (COD) — available for selected locations and products
Available payment options may vary based on your location and order value.
2. Payment Security
All online payments on Seraper (Seraper Bazaar Private Limited) are processed through secure and encrypted payment gateways. We do not store your card details, UPI IDs, or banking information on our servers.
Our payment partners comply with industry-standard security protocols to ensure your transaction data remains protected.
3. Pricing & Taxes
All prices on our website are listed in Indian Rupees (INR) and are inclusive of applicable GST unless stated otherwise.
The final payable amount, including taxes and shipping charges (if any), is clearly shown at checkout before you complete your purchase.
4. Payment Confirmation
Once payment is successful, you will receive an order confirmation via email or SMS. If your payment fails or is pending, the order will not be processed until confirmation is received.
We reserve the right to cancel orders in case of payment discrepancies or suspected fraudulent activity.
5. Cash on Delivery (COD)
COD is available on eligible products and pin codes. We reserve the right to limit COD availability for certain locations, high-value orders, or repeated non-delivery cases.
For COD orders, customers are required to pay the full amount at the time of delivery.
6. Refunds
Refunds are processed in accordance with our Return & Refund Policy.
- Online payment refunds are credited to the original payment method.
- COD refunds are processed via bank transfer or UPI after confirmation.
Refund timelines typically range from 5–7 business days after approval.
7. Failed or Duplicate Payments
In case of a failed transaction where the amount is debited, the refunded amount is usually reversed by the bank within 3–7 business days. If the issue persists, customers may contact our support team with transaction details.
8. Disputes & Chargebacks
Any payment disputes or chargebacks raised with the bank or payment provider must also be reported to us at contactus@seraper.com so we can assist in resolution.
9. Updates to This Policy
We may update this Payment Policy from time to time to reflect changes in payment methods, legal requirements, or business operations. Updates will be posted on this page with the revised date.
10. Contact Information
For payment-related questions, contact us at:
Email: contactus@seraper.com
Business Name: Seraper Bazaar Private Limited
Location: India